Web-based knowledge management for distributed design

NHM Caldwell*, PJ Clarkson, PA Rodgers, AP Huxor

*Corresponding author for this work

    Research output: Contribution to journalArticlepeer-review

    Abstract

    Contemporary product design is a knowledge-intensive process undertaken by virtual teams dispersed across multiple organizations. Successful design requires contextual knowledge of the target market. Knowledge management and decision support can assist in this task. By considering AI as a form of writing, we can represent knowledge in a transparent and modifiable form, which better supports the multiplicity of contexts required in real design. To assist designers in conceptual-design evaluation, we have implemented the WebCADET Web-based decision-support tool. Based on a knowledge-server architecture, WebCADET operates in design-guidance, knowledge-viewing and knowledge-capture modes. We discuss our efforts in developing WebCADET and deploying four WebCADET servers at different locations for various applications.
    Original languageEnglish
    Pages (from-to)40-47
    Number of pages8
    JournalIeee intelligent systems & their applications
    Volume15
    Issue number3
    DOIs
    Publication statusPublished - 2000

    Keywords

    • knowledge management
    • product design
    • humans
    • process design
    • virtual groups
    • artificial intelligence
    • writing
    • consumer products
    • ergonomics
    • intelligent systems

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