Uncovering Workplace Bullying

Michael Sheehan, Duncan Lewis, Catherine Davies

    Research output: Contribution to journalArticlepeer-review

    Abstract

    Awareness of workplace bullying as an organisational phenomenon is one
    thing, but understanding the complexity and multifaceted nature of such a
    slippery concept is another. The gathering of information on workplace bullying
    can take many forms, including, for example, staff surveys, conversations,
    and casual anecdotes. How useful are these sorts of evidence in understanding
    and uncovering the phenomenon of workplace bullying? This article provides
    a case study that explores two routes to detecting the existence and prevalence
    of bullying at work. The use of a standardised instrument for measuring bullying
    at work coupled with an open-ended qualitative approach produces some
    interesting findings. By far the most useful evidence comes from the rich
    qualitative accounts of organisational participants. These everyday explanations
    of what bullying means to ordinary members of the workforce can be usefully classified using an existing typology of occupational violence. This classification might prove useful to those charged with eradicating the insidious behaviours that underpin bullying in organisations.
    Original languageEnglish
    Pages (from-to)281 - 301
    Number of pages20
    JournalJournal of workplace rights
    Volume13
    Issue number3
    DOIs
    Publication statusPublished - 1 Jan 2008

    Keywords

    • workplace bullying

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