Strategy, Structure and Process: a Test of the Miles and Snow Model

R Andrews, G Boyne, Jennifer Law, R Walker

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    We present a comprehensive empirical application of the Miles and Snow (1978) model of organizational strategy, structure and process to the public sector. We refine the model by distinguishing between strategy formulation and implementation, and applying it to 90 public service organizations. Although the empirical evidence shows that organizational strategies fit the Miles and Snow categories of prospector, defender and reactor, the relationship between these strategies and organizational structures (for example, centralization) and processes (for example, planning) is less consistent with their model. Conclusions are drawn for public management theory and practice.
    Original languageEnglish
    Pages (from-to)732 - 749
    Number of pages17
    JournalPublic Administration
    Issue number4
    Publication statusE-pub ahead of print - 1 Dec 2009


    • organizational strategy
    • Miles and Snow Model
    • strategic management
    • public organizations


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