Managing the caseload: a qualitative action research study exploring how community children's nurses deliver services to children living with life-limiting, life-threatening, and chronic conditions

David Pontin, Mary Lewis

Research output: Contribution to journalArticlepeer-review

Abstract

UNLABELLED: PURPOSE; The number of children living with life-limiting, life-threatening, and chronic conditions nursed at home/in the community is increasing. There is limited literature on how community children's nurses (CCNs) manage their caseloads.

DESIGN AND METHODS: A qualitative-action research study used in-depth interviews.

RESULTS: The study generated a number of insights about the sorts of phenomena that contribute to CCNs' perceptions of workload. Themes included strategy, being proactive, purposeful visit, and knowing families.

PRACTICE IMPLICATIONS: Using a workload tool may help CCNs manage caseloads. Further work in other areas is required to identify issues of cultural specificity.

Original languageEnglish
Pages (from-to)26-35
Number of pages10
JournalJournal for Specialists in Pediatric Nursing
Volume13
Issue number1
DOIs
Publication statusPublished - 1 Jan 2008
Externally publishedYes

Keywords

  • Case Management
  • Child
  • Child Health Services
  • Chronic Disease
  • Community Health Nursing
  • Disabled Children
  • Great Britain
  • Humans
  • Models, Organizational
  • Palliative Care
  • Pediatric Nursing
  • Time Management
  • Workload

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