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Main Message
Organisations within the social care sector are faced with demanding changes driven by the government’s agenda to modernise and an ageing population, requiring high quality and personalized services that are efficiency and cost effective, facilitated by complex organizational technology.

Running Heading
IT Adoption in Social Care

Key Points
Efforts to improve the efficiency and effectiveness of social care provision need to be mindful of the peculiarities of the sector, in particular, the poor level of IT skills and abilities.

Job specifications will require revision as technology is increasingly integrated with care workers’ current roles and responsibilities.

Social care organisations that are able to develop and implement effective IT strategies may well be able to leverage a significant competitive advantage.
Original languageEnglish
Pages (from-to)267-279
JournalStrategic Change
Volume27
Issue number3
DOIs
Publication statusPublished - 29 May 2018

ID: 1046572