Effective Performance Metrics for Multimedia Mission-critical Communication Systems

Mission-critical Communication Systems that are adaptable for use with the latest generation of multimedia services are crucial for system users. To determine the set of requirements that need to be hardcoded into such systems, a clear distinction between mission-critical and non-mission-critical systems is required. Moreover, the users of services provided by such systems are very different to those of current mobile commercial communication systems. These differences give rise to a set of challenges that need addressing to facilitate migration from existing systems to those now being proposed. One such challenge relates to the performance of the IP Multimedia Subsystem (IMS) registration process. This is a crucial consideration for mission-critical systems, particularly in large-scale systems where thousands or even millions of users may seek to access the system in disaster scenarios. This paper presents an evaluation of IMS and Session Initiation Protocol (SIP) performance metrics and Key Performance Indicators (KPIs). Moreover, it articulates a proposed study that will seek to address some of the challenges identified.