Determinants of job satisfaction in the UAE: A case study of the Dubai police

Rami Djebarni, Jassem Abdulla*, Kamel Melahi

*Corresponding author for this work

    Research output: Contribution to journalArticlepeer-review

    37 Citations (Scopus)


    – The aim of this study is to identify the factors affecting job satisfaction in the UAE. Specifically, the study seeks to examine the relative effects of demographic and environmental factors on job satisfaction among Dubai police employees.
    – A scale development process was used. The first stage was a review of the literature on the determinants of job satisfaction in order to generate a pool of items that reflect the job satisfaction construct. A list of items was gathered to cover all aspects of job satisfaction. In‐depth interviews and a focus group were also used to generate additional items.
    – Overall, the findings show that, in a collectivist culture such as the UAE, both intrinsic and extrinsic factors can be a source of job satisfaction or dissatisfaction.
    – Given the importance of understanding the determinants of job satisfaction, and the paucity of research on the topic in the Middle East, this study is of great importance to both scholars and practitioners in the region.
    Original languageEnglish
    Pages (from-to)126-146
    Number of pages21
    JournalPersonnel Review
    Issue number1
    Publication statusPublished - Jan 2011


    • Determinants
    • Job satisfaction
    • Police
    • United Arab Emirates


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