Critical success factors for the implementation of enterprise systems: A literature review

John Loonam; Vikas Kumar; Amit Mitra; Azley Abd Razak

doi:10.1002/jsc.2194

Critical success factors for the implementation of enterprise systems: A literature review

John Loonam, Vikas Kumar^*, Amit Mitra, Azley Abd Razak

^*Corresponding author for this work

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Abstract

Since their inception into work organizations, enterprise systems (ES) have proved challenging for many organizations to implement successfully. This study seeks to advance our understanding of the ES success literature by focusing on Harzing Journal ranked articles only that focus on the issue of “critical success factors” for ES implementation. The authors identify 34 key critical success factors that can provide both scholars and practitioners with a more holistic view of ES success.

Original language	English
Pages (from-to)	185-194
Number of pages	10
Journal	Strategic Change
Volume	27
Issue number	3
DOIs	https://doi.org/10.1002/jsc.2194
Publication status	Published - 29 May 2018

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10.1002/jsc.2194Licence: CC BY-NC-ND

Revisiting Critical Success Factors for Enterprise Systems implementation: A Literature ReviewAccepted author manuscript, 48.3 KBLicence: CC BY-NC-ND

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Critical success factors for the implementation of enterprise systems: A literature review

Abstract

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