Critical success factors for the implementation of enterprise systems: A literature review

John Loonam, Vikas Kumar*, Amit Mitra, Azley Abd Razak

*Corresponding author for this work

    Research output: Contribution to journalArticlepeer-review

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    Abstract

    Since their inception into work organizations, enterprise systems (ES) have proved challenging for many organizations to implement successfully. This study seeks to advance our understanding of the ES success literature by focusing on Harzing Journal ranked articles only that focus on the issue of “critical success factors” for ES implementation. The authors identify 34 key critical success factors that can provide both scholars and practitioners with a more holistic view of ES success.

    Original languageEnglish
    Pages (from-to)185-194
    Number of pages10
    JournalStrategic Change
    Volume27
    Issue number3
    DOIs
    Publication statusPublished - 29 May 2018

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