A small scale audit of satisfaction with a Parent Therapist service: The Caerphilly Model

This paper offers a discussion of a small scale audit of the parent therapist service‟s “family therapy” provision as one intervention in the range of options open to the clientele of this service. The parent therapist provision is the only such service in the 3rd sector providing services to both adults & families but placed within a children's service context. The audit took place in May 2011 and involved a telephone survey of clients who used the services of a therapist over the previous year (June 2010- May 2011). The audit involved 20% (n10) of the service users who used the therapy offered within this timeframe. The audit suggests high level satisfaction with the services offered and provides a platform for further investigation of the appropriateness and effectiveness of the parent therapist service.