Quality function deployment: The unused tool

Vivianne Bouchereau; Hefin Rowlands

doi:10.1049/em:20000113

Quality function deployment: The unused tool

Vivianne Bouchereau, Hefin Rowlands

Allbwn ymchwil: Cyfraniad at gyfnodolyn › Erthygl › adolygiad gan gymheiriaid

29 Dyfyniadau (Scopus)

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Quality function deployment is a management tool that provides the means of translating customer requirements into appropriate technical requirements for each stage of a product or service development. The structure provided by QFD can be of significant benefit to companies, yet it is an extremely under-utilized tool. This article introduces QFD, outlines how it can be used, compares its customary practice around the world and identifies some of its problems and benefits.

Iaith wreiddiol	Saesneg
Tudalennau (o-i)	45-52
Nifer y tudalennau	8
Cyfnodolyn	Engineering Management Journal
Cyfrol	10
Rhif cyhoeddi	1
Dynodwyr Gwrthrych Digidol (DOIs)	https://doi.org/10.1049/em:20000113
Statws	Cyhoeddwyd - Chwef 2000
Cyhoeddwyd yn allanol	Ie

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10.1049/em:20000113Trwydded: CC BY-NC-ND

Dyfynnu hyn

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title = "Quality function deployment: The unused tool",

abstract = "Quality function deployment is a management tool that provides the means of translating customer requirements into appropriate technical requirements for each stage of a product or service development. The structure provided by QFD can be of significant benefit to companies, yet it is an extremely under-utilized tool. This article introduces QFD, outlines how it can be used, compares its customary practice around the world and identifies some of its problems and benefits.",

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AB - Quality function deployment is a management tool that provides the means of translating customer requirements into appropriate technical requirements for each stage of a product or service development. The structure provided by QFD can be of significant benefit to companies, yet it is an extremely under-utilized tool. This article introduces QFD, outlines how it can be used, compares its customary practice around the world and identifies some of its problems and benefits.

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Quality function deployment: The unused tool

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