The paper presents a performance evaluation and resource management of hierarchical MACRO-/MICRO cellular networks using the new Modeling and Evaluation Language (MOSEL-2). MOSEL-2 with new constructs has the ability to find the performance and reliability modeling and evaluation of systems with exponential and non-exponential distributions. A MACRO/MICRO cell structure is solved numerically and mathematically in this paper to handle the handoff calls. Additionally, a simulation program is written to validate these results. In order to reduce the loss probability, a guard channels are introduced at the MICRO cell and channel reservation at the MACRO cell. Additionally, the concept of queuing is introduced where there is a possibility for the handoff calls from both MACRO and MICRO layers to be queued when all the resources are occupied. MOSEL-2 is used to find the numerical solution for this problem with both exponential and general exponential (GE) distribution. The performance analysis show the efficiency of the proposed scheme to manage the handoff calls and the ability of the suggested scheme to reduce the blocking probability of handover calls and the loss probability as the main objective is to block the new connection rather than terminating the ongoing connection as well as balancing the load all over the whole network. It is shown in this paper that there are a set of important factors that affect the performance, such as: reservation policy, channel allocation, handover ratio, capacity of the queue and the variation of the inter-arrival times. These factors are discussed via some important performance measures, such as: new call blocking probability, blocking probability of handover calls, loss probability, utilization and the average delay of the queue.