Assessing patient satisfaction. Part 1. The research process

David J.T. Pontin, Christine Webb

Allbwn ymchwil: Cyfraniad at gyfnodolynErthygladolygiad gan gymheiriaid

3 Dyfyniadau (Scopus)

Crynodeb

Summary The research reported in this article formed part of a project evaluating nursing developments in four demonstration wards in one health authority, and the article focuses on evaluation of patient satisfaction. The evaluation of patient satisfaction is a topic surrounded by much methodological debate and therefore it was necessary to clarify the issues involved at the planning stage of the study. The ‘process’ aspects of evaluating patient satisfaction will be discussed here, while the content of patient interviews will be the subject of Part 2.

Iaith wreiddiolSaesneg
Tudalennau (o-i)383-389
Nifer y tudalennau7
CyfnodolynJournal of Clinical Nursing
Cyfrol4
Rhif cyhoeddi6
Dynodwyr Gwrthrych Digidol (DOIs)
StatwsCyhoeddwyd - Tach 1995
Cyhoeddwyd yn allanolIe

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