A survey of service providers’ views on care and support provision for older women from Black and minority ethnic backgrounds in Wales: implications for policy and practice

Drawing quantitative data from a large study, we explored service providers’ perceptions of the care and support provided to older women from Black and minority ethnic backgrounds living in the UK. Analyzing 102 responses to a questionnaire, we found that care needs of this group of older women were not adequately addressed, with ineffective communication being frequently reported. A number of information pathways and barriers to service provision were identified. More work is needed to explore how best not only to acknowledge diversity in care needs within older populations, but also to design and deliver responsive services accordingly.